CANCOM Hardware Asset Management 

Full transparency, more security

Unclear inventories, outdated systems, manual processes and a high administrative burden are daily challenges for many companies when it comes to managing their IT hardware. Media disruptions also lead to inconsistencies, increasing compliance risks and tying up valuable IT resources unnecessarily. 


The CANCOM Hardware Asset Management Service transforms complexity into clarity: We can take over the complete lifecycle management of your hardware or just individual parts of it – in an efficient, transparent and scalable way. This allows you to maintain an overview and focus on what really matters: Your core business. 

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Managing IT hardware?
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CANCOM Hardware Asset Management

The benefits at a glance

The CANCOM Hardware Asset Management Service, which is preconfigured, scalable and quickly implementable, and is based on ServiceNow, offers companies a range of added values. These include an automated IT asset lifecycle, which covers ordering, allocation and return.

  • Real-time transparency regarding the availability, usage and status of your hardware. 

  • Compliance reporting directly from the platform. 

  • Seamless integration into your ITSM, CMDB or HRSD environment. 

  • Scalable solutions for medium-sized and large companies.

Why CANCOM?

As a certified ServiceNow partner, CANCOM will support you not only during the introduction of IT hardware, but throughout the entire lifecycle.

  • Holistic IT service provider: Certified partnership with ServiceNow.   

  • Many years of experience: With decades of market presence, CANCOM has in-depth expertise in complex IT projects.  

  • Scalability and flexibility: CANCOM’s services are modular and scalable, making them ideal for businesses of all sizes.  

  • Customer centricity: Customer success is always the focus, with personalised service and support. 

Benefit from a wide range of functions tailored to your needs

CANCOM Hardware Asset Management, together with ServiceNow, offers a variety of options to choose from.

Automated workflows for hardware requests and processes (e.g. ordering, returns)  

Management of the entire lifecycle (procurement, use, return, disposal)  

Users can select hardware from a service catalog and track its status 

Real-time overview of device status, warranty and maintenance  

Integration with procurement, contract management and other IT systems

Link devices to cost centers, budgets and depreciation  

Comprehensive reports on hardware inventory, usage and financial aspects

Ensure that devices are allocated and disposed of correctly and securely 

Manage large, complex device inventories across multiple locations